Polls are interesting and irrelevant. Not political polls like the ones we’re inundated with during a presidential campaign–those are highly relevant readings of the electorate’s ebb and flow. But polls to determine direction, vision, worker or customer satisfaction. The anonymous Suggestion Box.
Polls are interesting in that they reveal what people feel, like, think, and want. But polls are irrelevant in determining what is needed going forward.
Leaders learn. Leaders listen. Leaders look. Leaders stay engaged.
Leaders do not take polls. Adm. William McRaven (US Navy, Ret.), Chancellor of the University of Texas System recently sent a letter (below) to all presidents and athletic directors in the UT System asking them to “encourage your coaching staff and your players to stand up straight when the National Anthem is played; to face the flag and place their hand over their heart as a sign of respect to the nation.”
Some within the UT System undoubtedly scoffed at McRaven’s request. But he sent it without apology and without taking a poll. Leaders lead.